Free Network Troubleshooting Tool

Free Network Troubleshooting Tools for IT Pros.
Control PCs & servers from anywhere, ping devices, and complete traceroutes with Spiceworks’ free network troubleshooting tools. Diagnose potential network problems before they happen.

Completely Free

Spiceworks is 100% free. Our software is supported by our advertisers. There is no freemium, premium upgrade or hidden costs of any kind and there never will be.

Compare What’s Working with What’s Not

Want to troubleshoot a device that isn’t working? Compare it to a similar device that is! Spiceworks highlights differences between two devices so that you can quickly diagnose what might be causing an issue.

Kill Processes Remotely

Spiceworks allows you to see what processes are running by device. You can even sort processes by CPU or memory usage and kill them in a single click!


Access Devices Remotely – Right from Your Desk

Need to immediately access a device that’s having trouble? Spiceworks allows you to use existing protocols like VNC and RDP to remotely access a users machine right from the comfort of your desk!

Ping, Traceroute & NSlookup – Right from Your Device View

Need to troubleshoot a device? Say goodbye to command prompts! Spiceworks lets you simply point, click and run a ping, traceroute, or NS lookup right there while you’re viewing the device!
  
Get Answers from the IT Pros Who Know!

Can’t solve an issue? Ask the more than 2,000,000 other IT pros using Spiceworks! The Spiceworks Community connects you with others like you so you can get practical IT answers, info, tips and best practices, on all sorts of IT issues!

Spiceworks IT Desktop is designed for...

• IT Pros who have admin rights on their network.
• Organizations with less than 1,000 devices on their network. It will work with more but it won't be as fast.
• Running on a PC. It discovers Windows, OS X, Linux and Unix but you need to run it from a Windows computer on your network.

System Requirements

• Windows XP Pro SP2+, Windows Vista, Windows 7, Windows 2003 Server SP1+, and Windows 2008 Server
• 1.5 GHz Pentium 4 class processor
• 1.0 GB RAM

Browser Requirements

• Officially Supported:
  Firefox 3.5+
  Internet Explorer 7.0+
• Not supported but users report good experiences with:
  Safari
  Chrome

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